Guiding a seamless transition from state designation to ACS verification

The Elvis Presley Trauma Center, part of the Regional One Health System, was preparing to move from state designation to American College of Surgeons (ACS) verification, a shift that required stronger operational alignment, clearer processes, and improved readiness across the trauma program. With competing priorities, staffing pressures, and evolving ACS expectations, the team needed support to streamline workflows and ensure their operations met the rigor of ACS standards.

Optimal Healthcare Advisors partnered with the trauma center to strengthen operations, refine processes, and build the structure needed for a successful move to ACS verification. Through targeted operational improvements and hands-on guidance, OHA helped the team prepare confidently and efficiently for the transition.

For a deeper look at the challenges, operational improvements, and outcomes achieved, download the full case study. It provides a detailed breakdown of the approach, tools, and strategies that supported the Elvis Presley Trauma Center’s successful move toward ACS verification.

Joshua Dugal, Vice President of Trauma and Burn Services
Regional One Elvis Presley Trauma Center